Privacy Policy

Effective Date: 5 July 2026

Introduction

MDB Vaux Nation (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


Information We Collect

Depending on how you use our website, we may collect the following information:

  • Name

  • Email address

  • Telephone number

  • Billing and payment information

  • Postal address (where required)

  • Vehicle information (where provided)

  • Raffle entry information

  • IP address

  • Browser type and device information

  • Website usage data through cookies and analytics

You only provide personal information voluntarily when completing forms, placing an order, contacting us, or entering one of our raffles.


How We Use Your Information

We use your information to:

  • Respond to enquiries.

  • Process purchases and payments.

  • Manage raffle entries.

  • Allocate raffle ticket numbers.

  • Contact raffle winners.

  • Provide customer support.

  • Improve our website and services.

  • Meet our legal and regulatory obligations.

  • Prevent fraud and protect our website.


Raffle Entries

If you purchase entries into one of our raffles, we may collect additional information including:

  • Order details

  • Number of entries purchased

  • Ticket numbers allocated

  • Payment confirmation

  • Winner verification information where applicable

This information is used solely to administer the raffle, verify entrants, select winners fairly, and comply with applicable UK legislation.

Winner information may be published where legally required or where stated within the individual raffle terms and conditions.


Payments

Payments made through our website are processed securely using the payment methods available during checkout.

MDB Vaux Nation does not store your full payment card details on our servers.


Cookies

Our website uses cookies to:

  • Keep you logged in.

  • Remember items in your basket.

  • Improve website performance.

  • Monitor website traffic.

  • Enhance your browsing experience.

You can control or disable cookies through your browser settings, although some parts of the website may not function correctly.


Website Software

Our website uses a number of third-party platforms and plugins to provide functionality, including:

  • WordPress

  • Elementor

  • Essential Addons for Elementor

  • WooCommerce

  • Ultimate Raffle

  • Yoast SEO

  • WPvivid Backup

These systems may process limited information necessary for the operation, security, and maintenance of the website.


Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or loss.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.


Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose it was collected for.

  • Meet legal and accounting obligations.

  • Resolve disputes.

  • Enforce our agreements.

Raffle records may be retained for longer where required by law.


Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your data where appropriate.

  • Restrict or object to certain processing.

  • Request transfer of your personal data.

  • Withdraw consent where processing is based on consent.

Requests can be made using the contact details below.


Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to read their individual privacy policies.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services, or website functionality. The latest version will always be available on this page.


Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact MDB Vaux Nation using the contact information provided on our website.

We will respond to privacy-related enquiries as quickly as reasonably possible.